Last updated: March 15, 2026
Thank you for shopping with us. If you are not completely satisfied with your purchase, we are here to help.
1. Returns
You have 7 days from the date of delivery to request a return for eligible items.
To be eligible for a return, the item must:
- Be unused and in the same condition that you received it
- Be in the original packaging
- Include proof of purchase or order confirmation
2. Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods
- Personal care products
- Customized or personalized items
- Digital products or downloadable items
3. Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
If your return is approved, your refund will be processed to your original method of payment within 5–10 business days.
4. Shipping Costs
Shipping costs are non-refundable. Customers are responsible for return shipping charges unless the product received is defective or incorrect.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue quickly.
6. Return Process
To request a return, please contact our support team with your order details.
Once your request is approved, we will provide instructions on how and where to send your item.
7. Contact Us
If you have any questions about our Refund & Return Policy, please contact us:
Email: ak1999pal@gmail.com